Website terms and conditions

This website (the ‘Site’) is published and maintained by AGW Ltd trading as Andy Glass Windows and the website administrator can be contacted at sales(@)andyglasswindows.co.uk. Please note that when you access, browse or use this Site you accept, without qualification or limitation, the terms and conditions below.

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Your right to use the Site and its contents

This site is for your personal use only. You may not distribute, exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purposes. As long as you comply with the terms of these Terms & Conditions of Use, AGW Ltd grants you a non-exclusive, non-transferable limited right to enter and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way.

Ownership

All materials on this Site, including but not limited to images, software and text (the ‘Content’), are protected by copyright under UK copyright law, international conventions, and other copyright laws. You cannot use the Content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the Content. Any unauthorised use of the Content may violate copyright laws, the laws of privacy and publicity, and civil and criminal statutes. If you download any Content from this Site, you may not remove any copyright notices or other notices that go with it.

AGW Ltd Right to change these Terms & Conditions of Use or Content on the Site

AGW Ltd may add to, change or remove any part of these Terms & Conditions of Use at any time, without notice. Any changes to these Terms Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes. AGW Ltd may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products and/or services described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.

Indemnification

You agree to indemnify, defend and hold AGW Ltd and all of its directors, employees, associates, information providers (collectively, “Indemnified Parties”) harmless from and against all liability and costs incurred by the Indemnified Parties in connection with any claims arising out of any breach by you of these Terms & Conditions of Use or the foregoing representations, warranties and covenants. You will cooperate as fully as reasonably required in ASG’s Business Solutions’ defense of any claim. AGW Ltd reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without the written consent of AGW Ltd.

Disclaimer of Warranties and Damages: Limitation of Liability

YOUR USE OF THIS SITE IS AT YOUR OWN RISK. THIS SITE (INCLUDING ALL CONTENT AND FUNCTIONS MADE AVAILABLE ON OR ACCESSED THROUGH THIS SITE) IS PROVIDED “AS IS.” TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WITH REGARD TO THE CONTENT ON THIS SITE, AGW Ltd MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER (1) FOR THE ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF ANY CONTENT PUBLISHED ON OR AVAILABLE THROUGH THE SITE, (2) THAT THE SERVER THAT MAKES THIS SITE AVAILABLE IS FREE OF VIRUSES OR OTHER COMPONENTS THAT MAY INFECT, HARM OR CAUSE DAMAGE TO YOUR COMPUTER EQUIPMENT OR ANY PROPERTY WHEN YOU ACCESS, BROWSE, DOWNLOAD FROM OR OTHERWISE USE THE SITE.

UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO AGW Ltd NEGLIGENCE, SHALL AGW Ltd BE LIABLE FOR ANY CONSEQUENTIAL, DIRECT, INCIDENTAL, INDIRECT, PUNITIVE OR SPECIAL DAMAGES RELATED TO (A) THE USE OF, (B) THE INABILITY TO USE OR (C) ERRORS OR OMISSIONS IN THE CONTENTS AND FUNCTIONS OF THIS SITE, EVEN IF AGW Ltd OR AN AUTHORISED REPRESENTATIVE THEREOF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

General Provisions

These Terms & Conditions of Use and any additional terms posted on this Site together constitute the entire agreement between AGW Ltd and you with respect to your use of this Site. Any cause of action you may have with respect to your use of the Site must be commenced within one (1) year after the claim of action arises. If for any reason a court of competent jurisdiction finds any provision of the Terms & Conditions of Use, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of this agreement, and the remainder of these Terms & Conditions of Use shall continue in full force and effect. These Terms & conditions of Use shall be governed by and construed in accordance with the laws of the United Kingdom.

Privacy policy

AGW Ltd takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This Privacy Policy statement explains the data processing practices of AGW Ltd. If you have any requests concerning your personal information or any queries with regard to these practices please contact us by email.

Information

Personal information is collected by AGW Ltd. We collect personal information from you through the use of enquiry and registration forms, telephone calls, face to face and every time you e-mail us your details.

We also collect information automatically about your visit to our site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form and is not identifiable to individuals.

Use and Disclosure of personal information

The personal data we collect will be used for the following purposes:

• To provide a personalised service

• To provide appointments

• To provide quotes

• To provide contracts

• To provide aftercare services

• To provide guarantees

• To facilitate accounting procedures (invoicing and statements) 

• To facilitate AGW Ltd direct marketing - providing you with information about products and services we offer

• To facilitate our complaints procedure

• Running competitions

 

Our legal basis for processing your personal data

• The necessity to perform a contract or to take steps at the request of the data prior to entering into a contract 

 

Any legitimate interest pursued by us, or third parties we use, are as follows:

• Reasonable expectations

• Relevant and appropriate relationship

• For the necessity of updating customer details and preferences

• For the purpose of web analytics

• For the purpose of direct marketing by AGW Ltd (We will never sell your data)

• For the purpose of suppression

We may also disclose your information to business partners and third party suppliers we engage to provide services which involve processing data on our behalf, successors in title to our business or in accordance with a properly executed court order.

We also use information in aggregate form (so that no individual user is identified):

• To build up marketing profiles

• To aid strategic development

• To manage our relationship with advertisers

• To audit usage of the site.

You may withdraw consent for AGW Ltd to hold your personal data at any time by requesting in writing to AGW Ltd, Unit 78, Sandford Lane Industrial Estate, Kennington, Oxford OX1 5RP or by email sales@andyglasswindows.co.uk .  Please note that this could affect your Windows and Doors contracts and any associated guarantees. 

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Use of Cookies

A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. A cookie cannot read data off your hard disk or read cookie files created by other sites. Cookies do not damage your system.Users do have the option to refuse cookies by accessing privacy settings within their browser.

Users do have the option to refuse cookies by accessing privacy settings within their browser. View AGW Ltd's Cookie Policy 

Refusing Cookies

To refuse to accept cookies please follow the below instructions:

• In Internet Explorer, you can refuse all cookies by clicking “Tools” “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector

• In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”

• In Chrome, you can adjust your cookies settings by clicking the “Settings”, “Show advanced settings” and “Content Settings”

Blocking all cookies will have a negative impact on your interactivity with some websites.

Links to Other Sites

AGW Ltd. website contains links to other sites. Please be aware that AGW Ltd. is not responsible for the privacy practices or content of such other sites. This privacy statement applies solely to information collected by this website.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the AGW Ltd. site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.